About Us

Welcome to PLUS Care Givers, where our mission is to collaborate with Local Authorities to facilitate safer and faster hospital discharges, offering a variety of care options that allow individuals to remain comfortably in their own homes for as long as reasonably possible. By embracing a values-based approach that prioritizes the growth and well-being of our workforce and the satisfaction of our service users, we cultivate an environment built on trust.

In response to the profound impact of Covid-19 on our healthcare system and the vulnerability of our elderly population, we are committed to supporting the NHS by enabling secure and expedited hospital discharges. We strive to provide diverse care opportunities that empower individuals to age gracefully in the familiar surroundings of their homes, while also addressing their needs before hospitalization becomes necessary.

Recognizing the importance of catering to the elderly (aged 65+) who may be living with mild mental health disorders or physical disabilities, we have identified a crucial need for care, support, and companionship for them and their loved ones. Additionally, we understand that caregivers often require regular breaks and assistance in navigating the physical, mental, and emotional challenges that come with their roles. We offer the necessary support and care to ensure these families receive appropriate assistance at the right level and pace, tailored to individual needs.

At PLUS Care Givers, we are dedicated to enabling families to enjoy short breaks and empowering service users to access the support they require. Our service delivery seeks to provide quality time for well-being, facilitate enjoyable activities, and promote independence. We arrange essential support for families in need, ensuring they receive precisely the kind and caring assistance they desire. If necessary, we also guide and connect families with a wide range of additional services or creative solutions as part of their support plan. By supporting families and individuals with disabilities, we strive to enable them to continue living comfortably at home with the necessary care and support.

Our vision is to establish an exceptional care service that consistently meets high standards. At PLUS Care Givers, we prioritize quality over quantity because we firmly believe that each person we serve deserves the absolute best in every aspect of their care and support.

Why use PLUS Care Givers?
Our Promise & Commitment

We promise to update you on our progress in meeting your staffing requirements within 30 minutes of your request call.


We offer a 24-hour service,365 days a year. All calls are redirected to our 24-hour staffed on-call centre outside office hours.

 Our charge rates  are fully inclusive, and include extras such as Employees NIC, agency commission and VAT where applicable.

When a client wishes to have a long term contract with  PLUS Recruitment, we offer a range of discounts to reflect this commitment to service.

We make sure that all candidates are vetted, screened and monitored within a strict framework standard in line with NHS compliance guidelines.

What Defines Us...

Our Essence


At PLUS Care Givers, we are driven by the vision to establish a domiciliary care agency that redefines the standards of compassionate and high-quality care for individuals within Southend on Sea and surrounding regions.

Aims &

We aim to provide holistic high quality, safe, responsive, effective and well-led domiciliary personal homecare service to people in Southend on Sea and the surrounding areas

Core Values

We will always deliver what we promise, while working to the highest quality standard. We do not promise what we cannot deliver. We over-deliver where possible.

We demonstrate complete integrity, upholding honesty and strong moral principles. We do not compromise the truth.

We are passionate about recruitment showing enthusiasm, energy and an understanding of our client and candidate needs.

We treat our clients, candidates and each other with mutual respect and sensitivity, embracing individual diversity.

We ensure clear communication in everything we do. We encourage the open exchange of ideas, opinions and views related to the business.

We accept responsibility for our actions. We use experience and good judgement to support the business.

Our Care Principles

• We are committed to creating and providing a care plan that is tailor-made for our Service users. Service users will remain in control of their life and their independence, choosing what services they want, when and how. A Carer will be individually matched to the Service user

• With consent, we will actively encourage family involvement in your support. Allowing access to your information, if they choose, enabling their loved ones to know what is happening, around the clock, wherever they are in the world, giving them ‘peace of mind.

• Community connections will be maintained with our staff supporting the service user and their representative or loved one with getting out and about. • Service users will be able to budget easily with our transparent, definitive costs

Our Objectives

•Safe, effective, holistic and person centred
•Reliable, dependable and responsive
•Evidence and outcome driven
•Compassionate care, demonstrating courtesy, dignity and respect
•Meet the assessed needs of service users
•Maintain service users’ self esteem
•Recognises the individuality and diversity of each service user
•Maximize independence
•Offers choice and enable service users to make decisions about how the care is provided
•Deliver seamless integrated care with existing community service provider.
•Ensures safe transfer into the community from Hospital based care
•Prevent unnecessary admissions to Hospital, by caring for patients at home / community settings when it is safe and clinically effective to do so
•Ensure that confidentiality is protected at all times, in accordance with best practice and Information Governance (IG) standards and regulations

Managemet Experience

● Providing significant individual support to service users, helping them to achieve personal goals.

● Ensuring service delivery according to policies, procedures and practices.

● Keeping service user records and medical information on Care planner, in line with service user confidentiality laws.

● Building strong relationships and encouraging trust with service users by providing continuous support and delivering best possible care.

● Monitoring service user health, behavioural and physical changes, reporting concerns to home managers promptly.

● Educating and advising service users on prevention and improvement methods for various physiological and psychological conditions.

● Conducting examinations to determine service user illness or injury to help develop tailored treatment plans for an efficient recovery.

PLUS Care Group

● Adults Aged 65+

● Frail and vulnerable adults

● People with dementia

● People with mental health problems

● People who have physical disabilities

● People with sensory impairment

● People with illnesses (including end of life care)

● Adults who are recovering from illness

● Adults with learning difficulties

Description of our Services

At PLUS Care Givers, we offer comprehensive home care services to individuals residing in Southend on Sea and the neighboring areas. Our dedicated team of caregivers is available between 07.00 and 22.00 hours to provide personalized support and assistance tailored to the unique needs of each client. Whether it’s help with daily activities, medication reminders, companionship, or specialized care, we are committed to ensuring the well-being and comfort of our clients during these daytime hours. Our compassionate caregivers strive to create a warm and nurturing environment where individuals can age in place while maintaining their independence.

Understanding the importance of round-the-clock care, we offer a sleeping/waking night service from 22.00 to 07.00 hours. During these nighttime hours, our trained caregivers are available to provide essential support, ensuring the safety and peace of mind of our clients. Whether it’s assistance with personal care, medication administration, or being a comforting presence throughout the night, our caregivers are dedicated to maintaining a secure and nurturing environment. With our reliable night service, individuals and their families can rest assured knowing that professional care is just a call away, even during the overnight hours.

For those who require more continuous support and assistance, we offer live-in care services upon request. Our live-in caregivers are carefully selected to provide around-the-clock care, remaining present and attentive throughout the day and night. This personalized service ensures that individuals receive the support they need, whenever they need it, in the comfort of their own homes. Our compassionate live-in caregivers not only assist with daily activities and personal care but also offer companionship and emotional support, promoting overall well-being and quality of life. Whether it’s temporary or long-term live-in care, we strive to create a safe and nurturing environment that allows individuals to maintain their independence and dignity while receiving the highest level of personalized care.

 In addition to our home care services, we also provide supported living options for individuals who require a higher level of care and support in a residential setting. Our supported living accommodations offer a supportive and inclusive environment where individuals can live independently while receiving the necessary assistance with daily activities, personal care, and access to community resources. Our team works closely with each resident to create a personalized care plan that respects their preferences and promotes their overall well-being.

At PLUS Care Givers, we believe in empowering individuals to lead fulfilling lives while receiving the highest standard of care. Whether through home care services, night support, live-in care, or supported living, our goal is to enhance the quality of life for our clients and provide peace of mind for their loved ones.

Our Promise

We promise to become a leading healthcare DomCare provider with the very best staff.

Excellent Staffing

We provide excellent care Solutions for all our service users. Our healthcare staff and team are competent and CQC Compliant and are happy and ready to serve.

Proper Database

A comprehensive database of compliant healthcare staff who come from diverse backgrounds and with in-depth experience in healthcare services.


We strive to offer a flexible, efficient and professional service which is tailored to our clients needs.

Constant Training

Constant training and progression to all our Healthcare Professionals by investing in further developing their current skills, this ensures the constant provision of improved services.

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